Privacy Policy

Policy Statement

A1 Moving and Storage is committed to protecting the privacy and security of personal information. This policy outlines our practices regarding the collection, use, and disclosure of personal data to ensure compliance with applicable privacy laws and regulations.

Scope

This policy applies to all employees, clients, suppliers, and any individuals who interact with A1 Moving and Storage. It governs the collection, storage, processing, and sharing of personal information in all aspects of our operations.

Collection of Personal Information

A1 Moving and Storage collects personal information only as necessary for business operations and service delivery. This may include, but is not limited to:

  • Contact details such as name, address, phone number, and email.

  • Payment information for processing transactions.

  • Identification details required for compliance and verification purposes.

  • Correspondence records related to customer service and inquiries.

Use of Personal Information

A1 Moving and Storage uses personal information for the following purposes:

  • To provide and manage moving and storage services.

  • To process payments and invoices.

  • To communicate with customers regarding their services and inquiries.

  • To comply with legal and regulatory requirements.

  • To improve our services and customer experience.

Disclosure of Personal Information

A1 Moving and Storage does not sell, rent, or trade personal information. Personal information may be shared with:

  • Third-party service providers who assist in service delivery, under strict confidentiality agreements.

  • Legal or regulatory authorities as required by law.

  • Business partners involved in fulfilling customer service requirements, with consent.

Data Security

A1 Moving and Storage takes reasonable precautions to protect personal information from unauthorized access, disclosure, alteration, or destruction. Security measures include:

  • Secure storage systems with restricted access.

  • Encryption of sensitive data where applicable.

  • Regular review and updates to security protocols.

Retention of Personal Information

Personal information is retained only for as long as necessary to fulfill business and legal obligations. Once no longer required, data is securely destroyed or anonymized.

Access and Correction

Individuals have the right to access, correct, or request deletion of their personal information held by A1 Moving and Storage. Requests should be submitted in writing to our Privacy Officer at the contact information provided below.

Compliance and Monitoring

A1 Moving and Storage will:

  • Comply with all relevant privacy laws and regulations.

  • Conduct regular audits to ensure compliance.

  • Provide training to employees on privacy best practices.

  • Update this policy as needed to reflect changes in regulations or business operations.

Inquiries and Complaints

For questions or concerns regarding this Privacy Policy, or to exercise privacy rights, please contact:

Privacy Officer
A1 Moving and Storage
8035 N Fraser Wy, Burnaby, BC V5J 5M8
Phone: (604) 879-6861
Fax: (604) 874-1995
Toll-Free: +1 (877) 910-2121
Email: info@a1movingandstorage.ca

Review and Updates

This policy will be reviewed periodically and updated as necessary to ensure compliance with legal and regulatory requirements.

Date: 03/07/2025

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